When I try to register, I am told I have an existing account

It is not possible to create two accounts with the same email address.

If you try to register with an email address that has already been registered, you will receive the following error message:

"There is an existing account registered with the email address that you have entered. Please use the 'Forgot your password?' link on the Log in page to reset your password."

You should use the same email address for all your applications so that they can be linked together.

How to retrieve your password

You can retrieve your password by clicking on the 'Forgot your password?' link on the Log in page.

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